Module One No Files to Download

[Ervin C Osvart]

Hi Richie,

I’ve just purchased Vols. 1 and 2 and have been through the orientation, however there are no files to open in Module 1 only a message stating the information is not available for my level of membership.

Please advise,

Thanks,

[Richie]

Hi Ervin,

Welcome to the BGIS! I just checked with PayPal as well as our our system, and there is no record that you paid for VOL 1, only VOL 2. This would explain why you can’t access the files for VOL 1. Remember these are 2 separate courses also requiring separate transactions.

If you go back and pay for VOL 1 you don’t need to register again, so when the registration window appears, be sure to click on the link at the top that says: “If you have registered in the past, please click here”. Otherwise you will have 2 registrations which may create confusion when trying to login for both courses.

Let me know if I may be of further assistance and if needed please contact me regarding this issue through bebopguitar@richiezellon.com

Regards,
Richie

[Author]

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